FAQs – Holiday Homes in Dubai
Commonly asked questions from guests and hosts about booking a stay, checking in, long-term rentals, getting paid, and managing your property effectively
Guest FAQs
From short term rentals in Dubai to long-term monthly stays, find all the details you need for a smooth, comfortable experience with HJ Holiday Homes Dubai.
If you want to book an apartment with HJ Holidays Homes, you can send an enquiry directly through our website, message us on WhatsApp, or book via our listings found on major booking platforms. For monthly stays in Dubai, we usually confirm details and rates with you by WhatsApp or email before your final booking.
In most cases, the price includes the furnished apartment, utilities (within fair-usage limits), Wi-Fi, basic amenities and a set housekeeping schedule. These inclusions may vary by building, unit and length of stay; we’ll confirm the details for your booking in writing.
Standard check-in and check-out times will be mentioned in your booking confirmation. Early check-in and late check-out are subject to availability and may involve an additional fees.
You may ask our team in advance if you have specific needs related to timings.
Check-in details depend on the building and the serviced apartment you have booked in Dubai. In many cases, a member of our team or a building representative will meet you, or we will share clear self-check-in instructions. We always send the final check-in details shortly before your arrival in Dubai.
Short stays in Dubai usually include cleaning before arrival and a set schedule depending on the length of your stay. Monthly and long stays may have periodic housekeeping included or offered as an add-on. The exact arrangement will be shared when you book holidays homes with us.
Yes, all HJ apartments have either a full kitchen or a kitchenette with equipment suitable for everyday cooking. If you have specific needs (for example, oven vs. microwave), let us know and we will confirm for your selected unit.
In some apartment units, baby cots or extra beds may be available on request and are subject to availability and an additional charge. Please mention this when enquiring so we can confirm options available as per your dates.
Some apartments include dedicated parking spaces, while others do not. If parking is important for you, please ask our team before confirming your booking and we will recommend the most suitable unit as per your needs and requirements.
Cancellation policies vary based on the platform you book through, the rate type (flexible vs non-refundable), and the season. We will always clearly show the policy before you pay and confirm it in your booking details.
In some cases, we can recommend or arrange additional services through trusted partners (subject to availability and extra cost). Share your requirements with our team and we’ll let you know what’s possible for your stay.
Owner FAQs
Thinking about listing your Dubai apartment? Find answers to common owner questions about partnering with HJ Holiday Homes to maximize your income.
Our main focus is on apartments in Dubai’s central locations, such as, Business Bay, Downtown Dubai and Bur Dubai / Al Mankhool, including buildings such as Trillionaire Residences, Damac Maison Mall Street and Abdul Razzak Ali Hussain building. We review other locations case-by-case.
Yes, we manage both holiday homes and monthly furnished stays.
Some units are best suited to shorter holiday stays; others work better as monthly, extended or hybrid stays. We look at your building, layout and area to recommend the most suitable model.
We usually work on a revenue-share model, taking a management fee from booking income. This fee covers our services such as listing, pricing, guest communications and operations. Exact terms depend on the property and will be outlined clearly in your agreement.
Typically, owners remain responsible for building service charges, owner-side maintenance and utility accounts, while we handle guest-side usage and day-to-day coordination. We’ll clarify how costs are split for your specific arrangement.
We manage fully furnished apartments in Dubai. If your unit is not furnished yet, we can advise on the required setup and, in some cases, help coordinate furnishing at an additional cost or under a separate arrangement.
Yes. As long as your personal dates are blocked in advance and do not conflict with confirmed bookings, you can use your apartment without any hassle.
Reporting frequency (for example, monthly or quarterly) and payout timings will be defined in your agreement. In all cases, we provide clear breakdowns of bookings, fees and your share.
Our contracts include notice periods and exit terms that protect both; you and the confirmed guests. You remain free to change your strategy; we just need to honor existing bookings and follow the agreed notice process.
Visit our “Become a host” page and submit the short form with your property details, or contact us via WhatsApp or phone. We’ll review your property and schedule a call or visit to discuss the steps further.
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